Get Help
How to get help
We know that anyone can reach crisis point and we're here to help if that happens.
Our food bank centres work using a voucher referral system. You must have a voucher code before coming to us.
1. Contact one of our Referral Agencies
If you are getting support from an agency e.g. social services, family worker, healthcare professional or support worker, check to see if they are one of our referral agencies and then contact them to request a food voucher.
You can call the Help through Hardship helpline on 0808 208 2138 (Monday to Friday, 9am to 5pm). It’s a free phone service delivered in partnership with Citizens Advice. Their friendly advisers can help you access the support you need – that may include issuing a referral voucher to Bradford North Foodbank.
You can call Bradford Citizens Advice on 03442 451282.
If you are still having trouble getting a voucher contact us for advice on 01274 292256 or email [email protected].
Note: Our local referral agencies can usually provide medium to long term support to help address some of the issues behind the reasons for your crisis so remember to stay engaged with them even after receiving your voucher number and food parcel.
2. Collect your food parcel from your nearest foodbank centre.
You can find a list of our local centres and opening times here. When you arrive, we’ll welcome you with a warm drink and our trained volunteers will chat with you about your situation. We’ll also discuss any dietary needs you may have and exchange your foodbank voucher for a parcel of three days of emergency food. We’ll also help to support you in any other ways that we can. Most of our foodbank centres offer a cafe style environment and our aim is to provide non-judgemental support at the point of crisis.
If you have any further questions our FAQ’s page may help, or feel free to give us a call.